By accessing our website and booking our orca diving tours, you agree to the following terms and conditions. Please review them carefully before making a reservation. These terms apply to all services provided by Orca Norway and are governed by Norwegian law.
The pricing for our orca expeditions varies depending on the length of the trip and the type of boat you choose. All prices are listed in Norwegian kroner (NOK) and include all applicable taxes. Although prices may change, confirmed bookings will not be affected by future adjustments.
Please note that deposits are non-refundable under any circumstances.
Reservations can be made through our website or by contacting us via email. A confirmation will be sent once the deposit is received. We accept payments via credit card or bank transfer.
If full payment is not received by the deadlines (September 1st or October 1st), your booking will be automatically canceled, and the deposit will be forfeited. A reminder will be sent via email prior to cancellation, allowing time to complete the payment.
After the payment deadlines, no changes or cancellations can be made, and no refunds will be issued. Trips can only be rebooked or postponed before the payment deadline, subject to a fee of NOK 2 500,-
If an expedition is canceled due to illness or death in the immediate family, the amount paid (minus the deposit) will be refunded if the cancellation occurs more than one month before departure. Valid documentation (doctor’s note or death certificate) is required.
Participants are responsible for ensuring they have valid travel insurance that covers:
We strongly recommend waiting until February 15th of the same year as the expedition to book flights and accommodations. This allows for adjustments to the expedition location, if necessary.
Orca Norway is not responsible for delays, cancellations, or events beyond our control, including:
If we cancel an expedition due to unforeseen circumstances, you will receive a full refund or the option to reschedule. However, we are not responsible for any additional travel or accommodation expenses.
While we strive to follow the planned schedule, we reserve the right to make minor adjustments due to unforeseen circumstances. Any significant changes, such as a change in destination, will be communicated to participants as soon as possible.
We reserve the right to refuse participation or remove individuals whose behavior endangers themselves, others, or the environment.
Orca expeditions involve inherent risks such as:
By participating, you acknowledge and accept these risks. Orca Norway is not liable for any injuries, damages, or losses unless they result from gross negligence or willful misconduct on our part.
Orca Norway is not responsible for any failure to fulfill our obligations due to causes beyond our reasonable control, such as:
In such cases, deposits will be retained for use on a rescheduled expedition, or a full refund (minus the deposit) will be offered.
For questions or assistance with booking, please contact our support team at:
Email: post@stromsholmen.no
Phone:
For booking inquiries or questions regarding prices, availbility, and our expeditions, please conatct:
Solveig Ingeborg Molvik: (+47) 992 26 757
Karoline Rasmussen: (+47) 454 51 550
For operational questions, please conatct:
Olav Magne Strömsholm: (+47) 908 35 650